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Wednesday, September 4, 2019

Chicago Nut & Bolt On Time And On Budget With Computer Insights

Chicago Nut & Bolt, in business for over 20 years, is an industry leader in the area of custom industrial fasteners. Eric Carlson, President, explained CNB’s philosophy. He said “While we distribute standard fasteners, our fastener supply services include fulfilling non-standard requests, such as extra-large and extra-long sizes. We work with sizes from 1/4” to 3” in diameter, in any length up to 72”. We can get them to you quickly because we stock blanks in every imaginable head style that can be modified per your specifications.”

Eric told us one secret to their ability to offer such a diverse and comprehensive bundle of products and services. He said, “Chicago Nut and Bolt has worked with Computer Insights for over 10 years. When we installed The Business Edge, our system was installed and up and running on time and ZERO dollars over budget. I was also amazed that we did all the training on line. It turned out to be the most efficient computer implementation I have ever experienced.”

“Since then, the system has helped us maintain the level of customer service that we have committed to our customers. With The Business Edge, all the information that we need is at our finger tips. It is helping us with our ISO Quality requirements and it is enabling us to give our customers what they need in a single call, no call backs, no voice mails, just prompt, professional accurate service. I have also been impressed by the flexibility of the system and the ability to customize it to our specific needs.”

Learn more at the Computer Insights Newsroom.

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