Before implementing the Kerridge ecommerce solution, 2,500 customers over 500,000 square miles were having to call into the main distribution center to check stock and pricing, place orders and check the status of orders.
While the implementation of the Kerridge ecommerce solution provided the company with multiple opportunities for improvement with regards to internal processes, the decision to implement an ecommerce solution was driven by the fact that today's retailers and contractors demand an online presence from their vendors.
Gains and benefits
- Customers and sales representatives have 24/7 access to inventory and pricing in real time
- 12% of sales are now placed electronically
- Sales representatives and customers can now print their own price lists
- Increased profits due to decreased costs in processed orders
- Achieved greater order accuracy
- Issuing fewer credits because of miskeyed orders
New Software Research Guides Available
Finding that you cannot keep up with all the changes in the latest software? Want to know how the software's features and functions can assist you? Please contact sjay@bswllc.com for more information about these latest editions.
For 2019 Distribution and Manufacturing Software Guide:
Visit our website to learn more about the Brown Smith Wallace Advisory Services at http://www.
Also, read our 2018 Mid-Year Supplements at http://www.
Developed through a partnership with Industrial Distribution, Industrial Supply, Contractor Supply Magazine and Brown Smith Wallace Advisory Services, these 12 page Supplement Guides provide valuable, independently researched information. Each Guide details software company information, identifies vertical markets, highlights functions and technology features, new developments to the software package, shows graphs of the user range, basic entry price point, sales channel (how and where the software is sold), along with company contact information. The Supplement Guides provide everything you need to know when beginning your software selection and evaluation process.
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