Software4Distributors: M&B Products Increases Profits, Customer Satisfaction With Interlink's WMS

Wednesday, November 16, 2016

M&B Products Increases Profits, Customer Satisfaction With Interlink's WMS

M&B Products, Inc. is a supplier of juice and milk related products to the food service industry including schools, nursing homes, hospitals and prisons. Located in Temple Terrace, Florida the business was founded in 1987 and has grown into a distribution network throughout 33 states.

M&B's warehouse operations used a paper driven system that could not offer real-time information and therefore forecasting decisions were based on best guesses and hoping that product would be available. The lack of real-time knowledge did not allow efficient use of space and required M&B to use additional outside storage with limited knowledge of what was actually in outside storage. Physical inventory was performed every month. It was a very time consuming process that did not yield real-time or accurate numbers.

As the business grew, the paper system was unable to provide a guarantee that they were shipping the oldest product first. M&B's requirements for a WMS included interfacing smoothly with the existing accounting solution on the IBM iSeries platform, as well as address the top three business priorities: 1.Customers were getting properly dated product
2.They were shipping the oldest product first
3.They were using real, live, actual inventory information of what was on hand to manage inventory levels

Since implementing Interlink Technologies' Warehouse-LINK® WMS system, M&B has accurate, live inventory that is traceable and designed to provide the best possible customer experience. Another important benefit achieved by implementing Warehouse-LINK® WMS is efficient space utilization and the ability to conduct inventory cycle counts. M&B uses the cycle count feature to confirm physical inventory, which makes the process a lot faster. Through the Warehouse-LINK® system staff are able to confirm inventory count with a might higher degree of accuracy than before.

To learn more about Warehouse-LINK® WMS and the services Interlink Technologies can provide to you business, visit the Interlink website.

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