Mayflex Makes Connections With IBS

British-based distributor Mayflex is a successful, privately-owned distributor with a respected name and a proven track record in partnering installers and integrators. Mayflex needed to find supply chain software for its complex distribution network and systems. The business had grown at such a rapid rate that it became necessary to consolidate all the old software into one new integrated solution.

The company also found it very difficult to trace financial transactions that originated from sales orders. Other problems included the lack of an integrated warehouse management system with links to radio-frequency bar code readers and the ability to cope with the company’s complex pricing and discount structures. The old software was unable to handle customer queries and supplier claims.

Mayflex evaluated six different software solutions before selecting the integrated supply chain software solution, IBS Enterprise. Since the initial implementation, state-of-the-art automated storage devices have been installed with interfaces to IBS Enterprise, providing a 100 percent automated pick and pack process. Sales orders are picked quickly, correctly and efficiently. Consignment stock warehouses are easier to maintain, and reconciliation of customer returns is streamlined. Credit control information such as customer status, transactions and payment details make the process of resolving customer debt more visible and easier to control. Financial postings derived from transactions within distribution can be traced back through to the original transaction, resulting in ease of reconciliation and/or investigation.

To read more and watch a video interview with Mayflex decision-makers, visit the IBS Case Studies webpage.


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