American Metals Supply Co., Inc. is a wholesale distributor of sheet and coil steel, prefabricated duct and fittings, and a complete line of HVAC products. As a third-generation family-owned and now woman-owned business, they have been serving HVAC contractors since 1962. Today they have revenues of over $100 million and eight locations across the Midwest, serving twelve states, all while relying on Eclipse technology advancements to support this growth.
Successfully selling 300K tons of steel in a 12-month period requires having a close eye on sales results. American Metals Supply has used Epicor Data Analytics (EDA) to seamlessly integrate with Eclipse to pull information into dashboards that they can use to quickly view their sales activity.
When the COVID-19 crisis hit in early 2020, they were able to quickly adapt by using EDA to modify their dashboards and monitor new metrics to drive even more efficiency. Using analytics to closely monitor A/R data, including metrics such as days to pay, week over week receivables, and existing credit limits, they improved cash flow by reducing ADP by over three days.
Using the right information in an easy-to-access format, gave the company the ability to avoid reducing headcount, unlike so many of their peers in this challenging market environment.
American Metals Supply does not have a showroom. Approximately 90% of their business is done via delivery. In addition to EDA, American Metals Supply has used other third-party solutions that have been integrated into Eclipse.
Having an eCommerce presence, powered by Eclipse partner Second Phase, allowed them to serve customers quickly without customers dropping by their facility. Utilizing iPads with an app from a solution partner, Innovo, each driver has their own device, removing the need for paperwork and customer contact, while increasing efficiency and flexibility.
Read more on the Epicor website.
For the 2020 Distribution and Manufacturing Software Guide:
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Developed through a partnership with Industrial Supply, Contractor Supply Magazine and Brown Smith Wallace Advisory Services, these 12 page Supplement Guides provide valuable, independently researched information. Each Guide details software company information, identifies vertical markets, highlights functions and technology features, new developments to the software package, shows graphs of the user range, basic entry price point, sales channel (how and where the software is sold), along with company contact information. The Supplement Guides provide everything you need to know when beginning your software selection and evaluation process.
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