Sun Mountain Sports Optimizes Inventory With SYSPRO

Sun Mountain Sports is a golf industry pioneer that has revolutionized products like golf bags, performance outerwear, golf travel bags and push carts. The company markets the well-known Eclipse brand of outerwear, as well as 15 other brands. Additionally, through its embroidery division, Sun Mountain Sports is the partner of choice of more than 600 colleges and high-schools. The company has approximately 130 employees and 35 independent representative firms in the U.S. and Canada.

Rapid growth made it increasingly difficult to handle the greater influx of orders, many of which are customizable. It was time for the patchwork of smaller packaged and internally coded solutions to be replaced by a world-class ERP solution. Unnecessary manual processes, no automated integration of systems, and a lack of timely visibility into any of the company’s key performance indicators was holding Sun Mountain Sports back and sapping precious bottom-line profits.

Once Sun Mountain Sports was installed on SYSPRO, things started to change rapidly for the better, according to Vincent Chong, Information Technology Manager, who has been with the company for 20 years. Chong identified three key areas where the company can clearly substantiate manpower savings, namely, financials, orders/ inventory and shipping.

Improvements by Functional Area 

• Automated Sales Order to General Ledger Postings: “We saw a manpower savings of three hours a day by not having to manually post sales orders via Excel to the general ledger, so that was the first place we noted savings,” Chong said. 
• Bill-to-Promise Order Visibility/Accuracy: “SYSPRO gives us instant visibility into what’s available at any point in time in our warehouse for shipping, so that when customers place an order we can match up the promised shipping date and the billing date,” Chong explains. “So, for example if a customer wants 10 C130 golf bags by a certain date – we know if we can or can’t deliver by that date. This is both an efficiency tool AND a customer satisfaction tool. ”
• Better Shipping Management: As one of Montana’s largest shippers by volume, distribution of product to customers has a key impact on Sun Mountain Sports’ bottom line. “We use Federal Express Ship Manager and it used to be a manual process to write details of the shipping information back into our IT systems,” explains Chong. “With SYSPRO, shipping information is entered once for freight lines used and cost of each order.” 

Using SYSPRO ERP, Sun Mountain Sports estimates it has saved thousands of worker hours based on new efficiencies in the company’s sales order, inventory management, and shipping management. Additionally, new visibility into key sales data and trends has helped Sun Mountain Sports to better target its most profitable market niches by product and geographies, and accordingly adjust sales commission plans quickly and easily.


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