Plunkett Distributing Enhances Custom Order Process With DMSi's Agility ERP

Plunkett Distributing provides laminate, solid surface, hardwood moldings, and cabinet supplies to markets in Arkansas, Oklahoma, Missouri and Kansas. Founded in 1948 by J.F. Plunkett, the business is into the third generation of family ownership. The company handles hundreds of custom orders every month using a multi-step process that had become time-intensive and prone to data-entry errors. Plunkett Distributing knew it needed a more efficient way to handle custom orders.


The Solution
Plunkett Distributing implemented the Agility ERP system and took advantage of the branch transfer functionality. Agility makes it easy to coordinate remanufacturing processes across multiple locations. To make the process even more efficient, the DMSi team created a catalog of item blanks for every species and width of molding Plunkett Distributing produced. When reps create a custom order, they are able to pull up one of the product blanks instead of entering all the details from scratch. Order entry is now much easier and faster.


The Result
Agility ERP proved to be a very effective platform for Plunkett Distributing. “It has been an extremely positive experience for us,” says owner Don Plunkett. “The rep just has to enter the sales order, and then the bill of materials and the work order show up on the screen at our other facility across town. It’s been a huge help.”


Don also leverages Agility’s reporting tools. Sales dashboards make it easy to assess and monitor his team’s performance: “We have better visibility into things like market costs and gross margin violations. We can pull out data that we never could before. I’m able to see things as they are trending instead of hearing about it after something goes wrong. It’s been a huge impact on our bottom line.”


Plunkett Distributing has experienced significant growth, and Don is excited about the future. He sees more opportunities for improving operations and expanding the business: “There are things within Agility that are making us better than we ever were before, and we’re ready to take another step forward. It’s just time. We’re growing so much right now.”


To learn more, visit the DMSi Newsroom.


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