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Wednesday, December 12, 2018

Distek Gains Increased Access To Business Data With ECi's M1

The management team at North Brunswick, New Jersey-based Distek, Inc., a manufacturer of pharmaceutical testing instruments and provider of testing validation and qualification services, realized that their existing systems and infrastructure weren't good enough to take the business to the next level. A new manufacturing ERP software was needed to support growth.


Information that should be flowing uninterruptedly and in real time throughout the organization took hours or even days to generate and even longer to communicate. “We were running the business on QuickBooks and several different Access databases,” remembers Business Systems and Production Manager Pierre Parks. “I was copying and pasting information into a ton of different reports, and double, triple, and even quadruple entry of the same data was standard operating procedure. And even after all that, there were some key aspects of the business where we still had very little visibility.”


“We probably looked at close to 10 different ERP systems before making a final decision,” recalls Gail Rayner, ERP Project Manager, Accounting and HR Manager. “We took our due diligence very seriously because we knew what was at stake for the company and its future.” Finally, at the end of an exhaustive process that played out over a six-month period, Distek chose the M1 manufacturing ERP system from ECi Software Solutions.


“We selected M1 mainly because it gave us the most bang for the buck but it also seemed more user-friendly than the other systems we looked at and more easy to customize,” explains Parks. “And with M1, we would be able to take our different silos of information and bring them all under one roof. That was a key objective.”


“M1 provided a useful implementation checklist but we also had our own project plan and a project charter that set specific return-on-investment goals that we wanted to achieve,” explains Rayner. Those goals covered virtually every aspect of the business—from improved purchasing, receiving, and production processes through to upgrades in delivery and customer service.


“M1 had an immediate and very positive impact on our production department,” explains Parks. “With M1, when we receive a shipment, it’s seen throughout the system. Our purchasers can see when a part arrives in real-time as opposed to having to wait until the next day like they used to. When we input new orders, we also see allocation to the parts necessary to build those orders right away, whereas before, we might have to wait as long as two weeks. And the reports that used to take me days now get done in 30 minutes with M1.”


Read more on the ECi Newsroom.


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