Software4Distributors: North Coast Electric Enhances Analytics With MITS

Wednesday, March 29, 2017

North Coast Electric Enhances Analytics With MITS

Seattle-based North Coast Electric, founded in 1913, is a family-owned electrical distributor with 34 locations across the Pacific Northwest, Alaska, and Arizona. The company, consistently ranked in the top 25 electrical distributors by Electrical Wholesaling, supplies a wide range of electrical equipment to the electrical contractor, factory automation, industrial maintenance/repairs/operating and commercial and institutional markets.

North Coast Electric decided to replace a 20-year-old legacy business system with Epicor Eclipse, a full-range enterprise resource planning (ERP) software solution designed specifically for distributors. To ensure both security and efficient operation of their Eclipse system, North Coast requires all analysis and reporting be conducted on a separate server, housing access-tuned data to be synchronized daily with the operational system.

Fortunately, MITS’ solution can be deployed in this fashion, creating “hypercubes”—analytics-ready data environments—and “report sources” used for creating operational reports, all stored separately from operational data.

Results:
MITS Distributor Analytics provides North Coast with actionable information and insights. Business users are able to access, create and customize reports themselves, and convert them into Microsoft® Excel®, PDF files or e-mails, freeing the company’s IT personnel for more complex tasks. By moving the bulk of their report processing to a dedicated MITS Report server, 90 percent of North Coast’s reporting is now done away from the Eclipse server.

Many of the refinements to MITS Discover and MITS Report, made at North Coast’s request, reflect a proven business model that can be leveraged by other MITS customers in the distribution world and beyond.

To learn more about MITS Distributor Analytics, visit their Customer Case Studies page.

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