James M. Pleasants Company Gains Key Insights With I.B.I.S. Advanced Supply Chain Software™

James M. Pleasants Company (JMP) has recently announced that it is now leveraging Advanced Supply Chain Software™ to augment and round out Microsoft Dynamics® AX technology.

With more than fifty years’ experience and the representation of more than twenty lines, JMP has the distribution expertise and products to provide integrated hydronic, steam and condensate systems. However, system speed and Customer Service response time based on access to information was slowing the JMP team down. All the while, visibility into key information like past quotes and product status was lacking. When the longstanding distribution sales company saw challenges in keeping pace, they knew immediate action was required.

Advanced Supply Chain Software™ powered by I.B.I.S., Inc., was selected in part because the JMP Customer Service department saw immediately how the system could help them to serve clients better by providing faster response time to needed information. Additionally, I.B.I.S., Inc. is a provider of Microsoft Dynamics® next-generation supply chain software and services with 26 years of helping midmarket companies optimize their supply chains.

Since the implementation, JMP has experienced the following benefits:
◾Visibility. JMP needed a visual way to see which of their products were on back order, and what was in stock. The color coding feature in Advanced Supply Chain Software™ provides JMP a quick visual into both areas. Additionally, the software brings enhanced visibility into customer payment status, improving credit management.
◾Speed. Previously, a 30 second delay in retrieving information for customer service staff was standard. Advanced Supply Chain Software™ now provides immediate access.
◾Access to Key Information. With Advanced Supply Chain Software™, JMP employees can quickly see past quote information. This functionality was not a part of the prior system.

To read more about the JMP implementation and learn more about Advanced Supply Chain Software™ powered by I.B.I.S., Inc., visit the I.B.I.S. Newsroom.

The Brown Smith Wallace 2015-16 Distribution and Manufacturing Software Guides are currently available for download. Please contact snelson@bswllc.com for more information about these latest editions.

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