Ring’s End Lumber Selects Epicor For Inventory Data Collection

Ring's End Lumber was founded in 1902 in Darien, Connecticut. Today, it is one of Connecticut's most prominent retail lumber, millwork, and building specialties companies. In addition, the company has vastly improved the speed and accuracy of their physical inventory counts by collaborating with Epicor to help design wireless bar code scanning guns that automatically synchronize with the Epicor ECS Pro system. The result is the Epicor Inventory Management Assistant.

Ring's End has one of the largest and most diverse inventories in its area. While they can satisfy the needs of a wide variety of customers, it also creates considerable business challenges. Previously, Ring's End used a homegrown solution for inventory counting which was vulnerable to human errors such as double-counting or overlooked stock. Data collected on wired scanning guns had to be manually entered into the ERP system, making the process susceptible to further errors.

Since the implementation of the Epicor Inventory Management Assistant, employees simply scan inventory items in its eleven retail locations with the Epicor wireless guns. A worksheet environment is created directly on the handheld units. The new system notifies users about inventory discrepancies during the scanning process and direct uploads to the server reduce errors by eliminating manual data entry. Because the new system enables easy cycle counting throughout the year, it is anticipated that Ring's End will be able to completely eliminate the need to do yearend counts.

In addition, the system improves customer service. In the past, if a customer inquired about a product, employees had to physically verify that the merchandise was in stock. Today, because the company can count inventory on a more regular basis with greater accuracy, personnel can be confident that the information on their screens is correct.

To learn more about the Ring's End case study, visit the Epicor Newsroom. Epicor Software Corporation delivers business software solutions to the manufacturing, distribution, retail, and services industries. With 40 years of experience, Epicor has more than 20,000 customers in over 150 countries.

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