Explorer Freight Modernizes Business Operations With NetSuite

Explorer Freight Corp., a freight servicing and customs brokerage company based in the Philippines, recently deployed NetSuite to enhance its business operations. After retiring an outdated, homegrown on-premise application, Explorer Freight is now utilizing NetSuite for end-to-end workflow-driven efficiency across its core business processes, including financials, supply chain, customer relationship management and warehousing operations. NetSuite will be used to consolidate and simplify complex orders, supply customers with detailed tracking status of shipments and drive the full order-to-cash cycle faster and more accurately. NetSuite will also be integrated into the company's third-party logistics business, offering warehousing, distribution and fulfillment services.

With rapid growth over the past several years, Explorer Freight had outgrown its previous applications and needed increased functionality and scalability to maintain its pace of business growth. Explorer Freight selected NetSuite because of its single, unified system and real-time transparency and control which would allow the 150-person company to be able to grow and compete effectively in the market.

Key benefits Explorer Freight has realized since deploying NetSuite include:

• Faster order-to-invoice. Explorer Freight has cut the processing time between order placement and invoicing in half.
• Improved shipment tracking. Explorer Freight has real-time, step-by-step insight into shipments, from pickup to delivery through trucking, sea and air transport across the Philippines and internationally through various shipping partners.
• Multi-location operations. Explorer Freight takes advantage of NetSuite's built-in multi-location capabilities to manage operations at additional facilities in the Philippines.
• Faster financial close. Monthly financial close time for Explorer Freight has been cut from two weeks to five days.
• Greater client satisfaction. Customer satisfaction is on the rise with Explorer Freight leveraging NetSuite to generate order confirmations, shipment status and transactional details in a timely, comprehensive and accurate manner.

To learn more about the benefits of NetSuite and read additional case studies, visit the NetSuite Newsroom.

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