Read Software Trends

Wednesday, April 29, 2015

Phocas Gives Homeware Supplier Caprice Big Data Insights

Formed in 1959, Caprice is a Australian-based family-owned business with a long heritage. The business employs close to 150 people, and supplies more than 15,000 products across half a dozen categories, ranging from bed linen to footwear and luggage. Caprice's customers include Spotlight, Kmart, Target, Briscoes, Farmers and The Warehouse and are consider the single largest home textile buyer and distributor in Australia and New Zealand.

When the company began its search for a BI tool, the Phocas team's solution provided an extremely good demonstration that showed exactly the kind of high-level information key decision-makers needed.

Before the Phocas Xpress implementation, Caprice used ad hoc reports to extract data from their system, and uploaded the information to Microsoft Excel. The process was cumbersome and hard for people to use on a daily basis.

Caprice now uses Phocas Xpress in conjunction with their existing ERP system, IBS Enterprise. System data is updated overnight, putting the latest information at the fingertips of the company’s divisional general managers each morning. Because of this, the beneļ¬ts of monitoring sales and inventory management are most striking. The company estimates that the overall annual savings to the business is at least A$500,000 which has been achieved by reducing the amount of reporting staff and stock that wasn't selling.

As a result of the Phocas implementation, Caprice has improved their inventory management choices and the high-quality data that is extracted allows managers to make decisions about the quantities and lines needing to be ordered. Having the right items in stock in the right quantities has also resulted in improved customer relationships — and in the business world, satisfied customers are priceless.

To read more about Phocas Xpress, and view additional case studies, visit the Phocas Newsroom.

The Brown Smith Wallace 2015-16 Distribution and Manufacturing Software Guides are currently available for download. Please contact snelson@bswllc.com for more information about these latest editions.

Click to download the: 2015 Distribution Software Guide
Click to download the:  2015 Manufacturing Software Guide
 
To copy and paste into a browser, use the following:
 
2015 Distribution Software Guide: 
http://www.software4distributors.com/vendor/2015_Interactive_Distribution_Guide.swf?utm_source=DownloadInteractive&utm_medium=Blog&utm_campaign=2015DSG
 
2015 Manufacturing Software Guide: 
 
Follow Us on Twitter

No comments:

Add to Technorati Favorites