Precise converted to ECi's M1 in 2009 and the implementation brought a whole new level of productivity and efficiency to the business. “With our old system, renewing quotes or making minor changes was a painful process,” said president and owner, John Whitcraft. “M1 does all that really easy and gives us the ability to take a quote to market much faster.”
Customer service at Precise also benefitted from the move to M1 as it allowed for immediate answers to questions as has financial management. Says Whitcraft, “With M1, we can complete a monthly financial close literally within just one or two days after the last day of the month. And because M1 uses an SQL database instead of a proprietary system, exporting data into Crystal Reports or Excel is so much easier.”
To learn more about the Precise Manufacturing case study, visit the ECi M1 website.
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