Phocas Delivers Results For Universal Supply Group

Universal Supply Group, a distributor of heating, ventilating and air conditioning equipment (HVAC), parts and accessories, climate control systems and high-end plumbing supplies was looking for a robust business intelligence tool to work with Eclipse, their core business system. The company chose Phocas, a simple, results driven, Business Intelligence software that helps customers to analyze huge volumes of data to make better, more informed decisions that drive efficiency and increased profitability.

As a 16-branch distributor with over 180,000 products and 40,000 plus customers, implementing Phocas allowed the company to identify problems and opportunities in a new way almost instantly. The first change Universal saw was that Phocas was able to re-evaluate customer level pricing by analyzing the mass of data stored in the Eclipse system. The end result was to gain an extra 2% in profit margin for numerous customers. For inventory management, Phocas provided information for weeding out excess inventory, setting price tiers and gaining greater margin on slower moving products.

To learn more about Phocas and the Universal Supply Chain case study, visit the Phocas website.

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