Without ERP software that improved inventory accuracy, distribution operations and customer service, the continuously growing company was confined to just two warehouses and unable to reach its potential. The primary reason for this was that employees had to manually enter inventory information—a time consuming task considering the high volume of orders received. Manual data entry also impeded Smith Drug’s replenishment process. This made it difficult for users to determine exact quantities of product in the warehouse.
With a strong need to expand beyond its two warehouse facilities, Smith Drug Company understood that investing in a state-of-the-art ERP system would allow the company to do this. VAI’s S2K for Distribution was selected as it offers integrated applications for warehouse, wholesale, purchasing and customer service management.
Upon implementing a customized version of VAI’s S2K for Distribution, Smith Drug Company began to experience an improvement in the efficiency and simplicity of its everyday processes.
- S2K fulfilled Smith Drug Company’s need for inventory accuracy by alerting employees of errors as they occurred and by tracking inventory movement more closely. With S2K, Smith Drug Company can easily check received item quantities during the put away process, and also check return quantities processed through its restock program.
- S2K also provided Smith Drug Company with the ability maintain infinite locations for one particular item in the same warehouse facility. This was important because the previous solution only had the capability to accommodate two locations for each piece of inventory.
- S2K gave Smith Drug Company the ability for automated replenishment, eliminating the mistakes that can come with manual data entry. Moreover, the system schedules purchases before products runs out, ensuring that the company always has adequate inventory on hand to service its customer base.
- Another issue solved by S2K was the accessibility of information, such as customer and shipping data. Such information is now readily available at employees’ fingertips, consequently improving customer service and virtually eliminating the need for employees to consult the IT department.
By implementing VAI’s S2K for Distribution, Smith Drug Company enhanced existing, and acquired new and valuable technological capabilities. Due to S2K’s user-friendly interface, employees can quickly create reports and retrieve customer and order information. As a result, calls to Smith Drug Company’s IT department dropped 75 to 80 percent.
“VAI worked to fully customize S2K to meet our needs and interface with our existing modules. The solution has helped improve the company’s efficiency in warehousing and distribution operations, thus allowing us to open a third location, one of our primary goals.” ~ Isaac Rogers, Vice President of Operations, Smith Drug Company
To learn more, visit the VAI Newsroom.
For the 2019 Distribution and Manufacturing Software Guide:
Visit our website to learn more about the Brown Smith Wallace Advisory Services at http://www.
Also, read our 2019 Mid-Year Supplements at http://www.
Developed through a partnership with Industrial Supply, Contractor Supply Magazine and Brown Smith Wallace Advisory Services, these 12 page Supplement Guides provide valuable, independently researched information. Each Guide details software company information, identifies vertical markets, highlights functions and technology features, new developments to the software package, shows graphs of the user range, basic entry price point, sales channel (how and where the software is sold), along with company contact information. The Supplement Guides provide everything you need to know when beginning your software selection and evaluation process.
Follow Us on Twitter
No comments:
Post a Comment