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Wednesday, March 20, 2019

Villa Park Electrical Supply Streamlines Processes With Savance

Founded in 1973, Villa Park Electrical Supply Company is a family owned and operated electrical supply and lighting distributor, serving the Greater Chicago area. The company's 3,200 square foot Electrician's Superstore, located in Addison just outside of Chicago, IL, was built with the electrical contractor in mind, and offers products geared toward residential, commercial, and industrial use.


Villa Park's previous business system was an old DOS-based system dating back over 30 years. "As our business grew over the years, and technology changed along with it, we knew we had to upgrade the system to streamline some of our day-to-day processes," explains Rose Ann Deadessis, Managing Partner at Villa Park Electrical Supply. "We also needed to meet the demands of our customers, in order to move forward."


When the Villa Park management team started to look for a new business system, they turned to NAED, the National Association of Electrical Distributors, for a suggestion. "We were searching for software that was compatible with our industry, and NAED referred Savance to us," says Rose Ann Deadessis about how Villa Park first got into contact with Savance.


By making the deployment a priority and approaching it with the right mindset, Villa Park Electrical Supply handled the transition to Savance Enterprise very well. "A lot of distributors think they can just commit to a new piece of software, and magically – overnight – all their problems go away," says Steve Bardocz at Savance. "That’s not how it works. Instead, you have to identify areas where your business has weaknesses and identify opportunities for improvement, and most importantly, be willing to change. When a team is as cooperative as Villa Park, the before and after is like night and day."


Villa Park Electrical Supply has seen improvements in all major areas of its business operations since implementing Savance Enterprise. Many procedures have been streamlined and simplified, and now function much more efficiently. Statement processing and order processing are two examples.


"Statement processing is phenomenal," says Rose Ann Deadessis. "What used to take us all day to do is completed in a matter of minutes. Order processing has become more streamlined as well." When it comes to quoting, team members can put together a quote for a customer in a matter of minutes, and the customer will instantly receive a copy of the quote to their email. Villa Park's receiving and shipping methods have been improved, and now handle backorders and order fulfillment much more efficiently. Another big time savings for the company is that the end-of-day cash drawer reconciliation process has been automated.


"It’s rewarding to be a part of such a major transformation, and help a company that’s eager to succeed take their business to the next level,” Steve Bardocz concludes. “It’s one of the reasons I get up and do what I do. The complete transformation is both motivating and rewarding, and we couldn’t be happier to have had the chance to win Villa Park’s business, and to partner with them long into the future."




To learn more, visit the Savance Newsroom.


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