Read Software Trends

Wednesday, May 2, 2018

Billows Electric Supply Enhances Business Intelligence With Phocas

Billows Electric Supply (Billows) is a family-owned business founded in Philadelphia, PA in 1950. Since that time, the company has grown to more than 250 employees operating 19 locations throughout the Delaware Valley. Billows provides the full spectrum of residential and commercial electrical needs, switchgear and lighting.

Over the years, Billows has used several solutions for data analytics, but the most important factors to the company were ease of implementation and use. In the past, Billows had to build silos of information for other analytics software packages, and their complexity meant only a few trained people could and would use them. When Billows was introduced to Phocas, it was clear that it would be easy to gather information and make it accessible to different employees. Phocas provides a simple, accessible solution that makes business intelligence available to everyone in the organization, including non-technical users.

David Lowenstein, vendor relations at Billows, added, “What was important about Phocas was that people could just use the product. They could create their own reports or use pre-fab reports. Phocas made data analytics and reporting accessible to more people throughout the company."

Phocas is now used across Billows for a variety of applications. The sales team sets up reports that are emailed to them on a regular basis. They can track their sales, as well as dig further into transaction details to identify challenges and opportunities. Lowenstein and the vendor relations team create custom reports and dashboards that are used for vendor negotiations. Rather than printing off a variety of reports for vendor meetings, they pull up Phocas’ online dashboards to show customers their transaction history with Billows, which helps when negotiating future product pricing. The executives are also taking advantage of Phocas’ dashboards, which allow them to see from a high level what is going on with sales and inventory across the business. They click on an emailed report link, log into Phocas and can quickly review the top-level numbers, drilling into the data to get more details about customers, inventory and transactions.

Lowenstein concluded, “You can do more with Phocas than you can even imagine and you can now get business intelligence into the hands of people across the organization who don’t have access to data today.”

To learn more, visit the Phocas Newsroom.

New Software Research Guides Available
Finding that you cannot keep up with all the changes in the latest software?
Want to know how the software's features and functions can assist you?
Please contact for more information about these latest editions.

For 2017 Distribution Software Guide: 

For 2017 Manufacturing Software Guide: 

Visit our website to learn more about the Brown Smith Wallace Advisory Services<> and to use our Software Features Comparison Wizard<>.
Also, read our 2017 Mid-Year Supplements.

Developed through a partnership with Industrial Distribution, Industrial Supply, Contractor Supply Magazine and Brown Smith Wallace Advisory Services, these 12 page Supplement Guides provide valuable, independently researched information. Each Guide details software company information, identifies vertical markets, highlights functions and technology features, new developments to the software package, shows graphs of the user range, basic entry price point, sales channel (how and where the software is sold), along with company contact information. The Supplement Guides provide everything you need to know when beginning your software selection and evaluation process.

Visit our website to learn more about the Brown Smith Wallace Advisory Services and to use our Software Features Comparison Wizard.

Follow Us on Twitter

No comments:

Add to Technorati Favorites