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Wednesday, October 29, 2014

Cathy's Concepts Selects Distribution One For Business Growth

Cathy’s Concepts, a wholesale manufacturer and distributor of personalized gifts, wedding accessories, spa accessories and novelty apparel, started as a small wholesale jewelry company and has grown into a complex business servicing end users, retailers and gift stores nationwide. With a state-of-the-art distribution center, fully-staffed design team, sales team and customer service call center on site, Cathy's Concepts sells both directly to consumers and to retailers.

To keep pace with business growth, meet the needs of its customers and secure a competitive advantage, Cathy’s Concepts needed an automated ERP solution to ensure streamlined, efficient business operations. The solution they chose was Progress OpenEdge®-based V2 ERP solution from Distribution One. One of the key decision factors was that the Windows-based V2 Enterprise system allowed the company to take advantage of the solution’s expanded capabilities, including an online order management system and expanded reporting.

Since upgrading its order management system from a manual, paper-based operation to an online system, the company has achieved tremendous results in streamlined business operations, improved customer service, increased visibility and reduced costs. Cathy’s Concepts is using V2 as the core of its business to manage inventory, order processing — from import to the manifesting — as well as pushing updates to their multiple websites to reflect near real-time inventory availability. Said Patrick Geisler, IT Administrator, Cathy’s Concepts, “The ability to manage orders online has created greater efficiency in our business and has given us more flexibility in modifying and tracking orders. We have also reduced our costs previously associated with the paper-based production process by about 70%.”

Outcomes since implementing Distribution One's Progress OpenEdge®-based V2 ERP solution:
  • reduced costs associated with the paper-based production process by 70%
  • cut production time for various operations by at least 15%
  • reduced order inquiry call volume by approximately 20%.
To learn more about the Cathy's Concepts implementation, or receive details about Distribution One's V2 ERP, V2 Fastener, V2 Industrial and V2 Retail Fulfillment software, visit the Distribution One newsroom.

The Brown Smith Wallace 2014-15 Distribution and Manufacturing Software Guides are currently available for download. Please contact snelson@bswllc.com for more information about these latest editions.

 
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