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Friday, January 25, 2013

Epicor Introduces New CRM to Support Retailers

Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today introduced Epicor Retail CRM 7.0, the newest retail customer engagement tool in the market leader's product portfolio that offers streamlined customer views and robust loyalty functionality for simpler, more automated customer relationship management (CRM) program management.

Completely redesigned, Epicor Retail CRM 7.0 allows retailers to leverage customer data and loyalty program-generated content and simplifies CRM tasks for all retail personnel -- from the executive suite to the selling floor. The newly revamped Epicor Retail CRM 7.0 solution boasts comprehensive loyalty program automation, sophisticated query tools, and support for the needs of today's multidivisional retail enterprise.

Read more about the features included in Epicor Retail CRM 7.0 on the Contact Centre blog. 

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