Infor Delivers Mobile App To Report And Track Municipal Requests

Infor, a leading provider of business application software serving more than 70,000 customers, recently announced the availability of Infor Mobile Citizen Request, an innovative new mobile application that helps the public report and monitor service requests within the public sector.

The solution is supported across a wide range of mobile operating systems including Apple, Android and Windows 7 devices. Some of the technology highlights include:

• Central Processing, Better Visibility - The application features a "Review Status" component which allows intuitive review of chronological service requests and their corresponding status, further granting the public visibility. 
• Enhanced Capability for Simple Reporting - The application extends core Infor Hansen CRM functionality to a wider range of users. 
• Cost Effective Implementation and Operation - The Infor Mobile Citizen Request is delivered in the cloud as a service, so no perpetual software license purchase is required. 
• Secure Data Management - All interactions are processed through Infor Hansen software and are limited to the Advanced Mobile Integration Services. This secure approach minimizes security concerns associated with crowd-sourcing data. 

To learn more, visit the Infor website.

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