CIO Magazine recently published an interesting article about why legacy ERP systems need to be managed differently. Though this article uses examples from very large ($1B+) companies running SAP the author made several observations that are true for the typical wholesale distributor:
1. ERP packages that have been heavily customized can't be upgraded.
2. Maintenance investments are wasted as you can't benefit from new enhancements
3. New technologies (cloud computing, mobile apps, social media) are changing how ERP is delivered
4. Analytics and utilization of data is the new "killer app"
5. Implement new ERP software and don't customize it this time change your process instead.
If you are using older ERP software that can be upgraded because of the customizations read this article.
CIO Magazine: ERP_How_and_Why_You_Need_to_Manage_It_Differently?
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Good suggestions you have here. I'm afraid what you said is true. heavily customized ERPs are untouchable. I have had a problem like that before. What we did was get a new ERP together with setting up a system on our warehousing and stock management software. We have it done in such a way that we can monitor everything online and on real time. We are now on the process of integration. Looking forward to more of your posts.
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