Creating your software selection project team
In our
article on maximizing the work of your ERP selection team
we discussed the importance of building the foundation of your project
team. This article is part 1 of a more detailed discussion of creating
your software selection project team.
The work associated with
selecting an ERP business software system will have many benefits to the
enterprise. This is regardless of the size of the organization. A
project of this magnitude will impact every area of your organization.
Coordinating the activities across the firm must be done from the top
down.
Without commitment and involvement from top management, a
project such as this cannot succeed. This is extremely important. Top
management must support the ERP project team if it is to be successful.
As the project proceeds, decisions must be made and actions taken which
will affect the organization for years to come. These decisions can only
be made with the approval and input of top management.
Managing
the ERP software selection process may involve two new groups and one
new position. The size of your organization and the complexity of the
functions will determine how large a team is actually necessary.
However, the descriptions of the tasks to be completed are the same no
matter what size organization, and the number of people involved may be
as few as one in a smaller company.
The first necessity is a
Project Manager (PM). In larger organizations, this may become a
full-time position during the length of the software selection project.
The Project Manager will be responsible for coordinating all of the
activities associated with the software selection project. He or she
will report to the Management Steering Committee and chair the Project
Team.
A management level Steering Committee is needed to function
as a sounding board and central decision-making council. This group
represents the interest of top management and the ownership of the firm.
The ERP Project Team will represent all areas of the company and will
be responsible for carrying out the plans approved by the Steering
Committee. Detailed ERP software selection tasks will include everything
related to the identifying and documenting business processes, and
designing and implementing an information systems strategy.
Selecting the Project manager
The
person in charge of the project management team must be excited about
the project and be able to generate enthusiasm among the team members.
In family owned businesses, you should avoid the tendency to appoint a
family member or owner just to give them something to do. That decision
may cause the software selection project to fail. Look for a volunteer.
Look for someone who is trusted by top management and the ownership
team.
This ERP software selection project will affect the
long-term viability of the company. The right individual will have the
ability to successfully control this process. The proper business
software solution is integral to the total operation of a company today.
Recognize the impact this project will have on everyone in your
organization and everything it must accomplish to make your business
successful or to stay successful.
Whoever is selected as ERP
software selection Project Manager will have to be educated quickly.
They must learn every operation of your organization, and must be able
to communicate that to the software vendors. It will also be up to them
to explain and guide key management members through technical decisions
made by the Project Team. Often, a younger executive with computer
skills is a good choice.
This person must also be able to deal
with the top decision-makers in the company. When the project is
completed, the Project Manager will be in a position to assume greater
responsibility within the company. They will have just finished
preparing the organization, both strategically and tactically, for a
move into the future.
Project management skills are also a must
in this position. If the best candidate is an unproven manager, teaming a
younger owner/manager with a more seasoned one is a good combination.
Most (if not all) other day-to-day duties should be removed from their
plate. Managing and keeping the project on track will become a full time
activity in all but the smallest companies.