Seacore Seafood Experiences Unmatched Growth With VAI

Established in 1987, Seacore Seafood is Canada’s leading importer, distributor and custom processor of fresh and frozen fish, seafood and live lobsters. Recognized as one of Canada’s 50 Best Managed Companies, Seacore capitalized on its inward and outbound logistics to make its consumer brand, OceanPrime, widely available across North America while managing more than 5,000 fresh and frozen items in inventory.

To keep up with the growing demand for its products from three distinct businesses and channels, Seacore had to automate core business functions including inventory management, accounting, route management, order entry, logistics and retail point-of-sale. Seacore staff was overwhelmed by the time-consuming manual processes which inhibited the company’s enormous growth prospects. Moreover, Seacore executives grew concerned about the potential negative impact that the tedious and labor-intensive manual processes could have on the company’s customer service, order delivery times and inventory control.

With the installation of VAI’s S2K for Food software and S2K e-Commerce, Seacore automated and integrated key business processes across the organization. The company has dramatically improved its customer delivery times, order accuracy and overall customer service. After implementing VAI S2K Route Manager and S2K for Food, Seacore has realized tremendous business benefits that have allowed them to drive an impressive growth trajectory.

Those key results include:

• Rapid implementation 
• More accurate and up-to-the-minute inventory management 
• Real-time consolidated financials 
• Automation of core business functions yielded more time to spend on sales and customer service, allowing for faster growth 
• Timely account receivables management 
•  Faster customer delivery rates and reduced order picking time 
•  Faster, more accurate order entry 
• Greater inventory accuracy 
• Faster route management processing 
• Full traceability of products 

“VAI’s S2K software allowed us to reach phenomenal efficiencies across the organization. The S2K installation dramatically improved nearly every part of our business – from accounting and logistics to inventory and warehouse management. By automating many of these key functions, our team can focus on critical aspects of our business such as sales and customer service. And we feel confident that we can continue our impressive growth trajectory knowing that our business is running as smoothly and efficiently as possible.” ~ Sal Battaglia, Director of Operations, Seacore Seafood

To learn more about the Seacore Seafood implementation visit the VAI Newsroom.

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