Over the past five years, the company has grown steadily, with sales increasingly rising among general and big box retailers as well as distributors worldwide and employee count has risen to 150. Due to this growth Mid-West Metal was experiencing business challenges due to the difficulty of retrieving historical sales information as well as automating shipping, processing, packing, and picking activities across five locations
By selecting to implement Epicor® ERP, the company realized the following benefits:
• Identified production inefficiencies, which enabled Mid-West to reduce labor costs by 20 percent and increase sales by 30 percent during the first year of use
• Provided a clearer picture of both profitable and non-profitable product lines
• Streamlined order processing and eliminated the need for sales representatives to fax all requests
• Created a web store to integrate with the existing portal for their distributors and customers.
To learn more about the business benefits Epicor can provide, and read additional case studies and customer testimonials, visit the Epicor Customer Stories page.
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