Southern Implants Goes Global With Blue Link ERP

Established in 2002, Southern Implants develops, manufactures and markets dental implants and related components. Its dental implants are sold direct to implant surgeons and restorative dentists in the USA and Canada. The company also sells through distributors in Chile, Columbia, Guatemala, Mexico, Vietnam, Taiwan, Malaysia, Singapore, and the Middle East. Southern Implants has evolved from a one-person office in Fairfax, Virginia to a global, investor-backed business based in California, which supports a manufacturing operation and more than 10 sales agents in North America.

Rapid company expansion meant that the accounting system would need to handle multiple users; track lot numbers; deal with multiple stock locations (consignments) and geographically dispersed users; provide multiple languages for products and terms; and control manufacturing and user access rights. In addition, hiring Canadian sales representatives meant the system would have to deal with multiple currencies and provide real-time product, trend and customer account information through a multi-server system allowing multiple and simultaneous user login.

Product tracking, using lot control, would need to track sales by lots in the event of a recall of product; with dental products, every batch produced must carry its individual batch number. As a multi-location company, Southern Implants needed a user-friendly system, providing accurate, detailed and speedy delivery of business information.

Blue Link was selected as it met Southern Implants "must-have" criteria:

• multi currency
• multi warehouse to accommodate consignments, representatives’ car stock, and additional company locations
• departmental tracking of revenue, costs of sale, and expenses for each sales territory • open item or balance forward methods for individual customers
• ability to deal with instances of temporary negative stock and
• efficient back-order tracking of both purchasing and selling sides.

In addition, Blue Link's system was able to generate the financial and operations reports, enable report modification with relative ease, handle budget data, and keep legacy data open for access by report writing programs.

To read more about the Southern Implants implementation of Blue Link, visit the Blue Link Case Studies Blog.

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