Rapid growth made it increasingly difficult to handle the greater influx of orders, many of which are customizable. It was time for the patchwork of smaller packaged and internally coded solutions to be replaced by a world-class ERP solution. Unnecessary manual processes, no automated integration of systems, and a lack of timely visibility into any of the company’s key performance indicators was holding Sun Mountain Sports back and sapping precious bottom-line profits.
Once Sun Mountain Sports was installed on SYSPRO, things started to change rapidly for the better, according to Vincent Chong, Information Technology Manager, who has been with the company for 20 years. Chong identified three key areas where the company can clearly substantiate manpower savings, namely, financials, orders/ inventory and shipping.
Improvements by Functional Area
- Automated Sales Order to General Ledger Postings: “We saw a manpower savings of three hours a day by not having to manually post sales orders via Excel to the general ledger, so that was the first place we noted savings,” Chong said.
- Bill-to-Promise Order Visibility/Accuracy: “SYSPRO gives us instant visibility into what’s available at any point in time in our warehouse for shipping, so that when customers place an order we can match up the promised shipping date and the billing date,” Chong explains. “So, for example if a customer wants 10 C130 golf bags by a certain date – we know if we can or can’t deliver by that date. This is both an efficiency tool AND a customer satisfaction tool. ”
- Better Shipping Management: As one of Montana’s largest shippers by volume, distribution of product to customers has a key impact on Sun Mountain Sports’ bottom line. “We use Federal Express Ship Manager and it used to be a manual process to write details of the shipping information back into our IT systems,” explains Chong. “With SYSPRO, shipping information is entered once for freight lines used and cost of each order.”
Learn more at the SYSPRO News Room.
For the 2019 Distribution and Manufacturing Software Guide:
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Developed through a partnership with Industrial Supply, Contractor Supply Magazine and Brown Smith Wallace Advisory Services, these 12 page Supplement Guides provide valuable, independently researched information. Each Guide details software company information, identifies vertical markets, highlights functions and technology features, new developments to the software package, shows graphs of the user range, basic entry price point, sales channel (how and where the software is sold), along with company contact information. The Supplement Guides provide everything you need to know when beginning your software selection and evaluation process.
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