What's Your Company's Cost to Serve?

How does your company’s cost to serve customers compare with other distributors?

1. It’s high because we provide the best service, but our margins compensate us for it.

2. Our cost to serve is lower than our competitors. This is our business strategy.

3. I really don’t know, as we don’t keep track of cost to serve.

This article from the I.B.I.S. blog describes methods you use to can control cost to serve in three critical areas: freight cost, cost of extending credit and selling cost. Is your campany at risk for being dependent on larger accounts for all of its profits? Are you ignoring the opportunity to make smaller orders profitable?  Read more...

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Four Actions Every Distributor Should Take To Improve Inventory and Supply Chain Management

In the face of global, multi-channel markets and increasingly tough economic conditions, are traditional inventory management and supply chain practices becoming obsolete?

In this special Insight Report, Aberdeen identifies the key inventory and supply chain technology initiatives planned by distributors for 2008 and beyond. The report also details the strategic action distribution should take in response to rising logistics cost and lack of supply chain visibility.

Read this report to learn:

* Why inventory optimization, forecasting and replenishment are key to success in distribution
* Why you need end-to-end supply chain visibility now
* How your technology priorities compare to your competitors

Find out how you can transform inventory and supply chain management into a customer service differentiator, a market strategy differentiator, and a profit center.

Click here to read more