Lindemann Chimney Streamlines Operations With NetSuite

Chimney services and supply company Lindemann Chimney recently announced that it has implemented NetSuite to fuel its omnichannel business spanning direct telesales, B2B and B2C ecommerce and Amazon distribution. Lindemann is utilizing NetSuite to run its end-to-end ERP, ecommerce, manufacturing, order management and inventory management systems to enable its expansion from a local services company to a national, omnichannel manufacturer and distributor.

What started as a one-man, part-time chimney services company in Chicago has grown into a brand with 90,000 local service customers and boasts 8,000 B2B clients. Lindemann’s legacy systems and outdated software could no longer support its growing operations with order, inventory and customer data inaccuracies and costly, manual and error-prone processes to move data from one siloed system to another. The company required a scalable solution to manage, grow and unify its existing B2B channels that include its website, Amazon distribution and sales representatives, while cost-effectively launching its new B2C channel.

Lindemann chose NetSuite’s cloud-based platform to consolidate systems, streamline operations and help enable its transformation into a true omnichannel business. Lindemann also wanted to minimize integrations from its online storefront to its back office systems. For ERP, NetSuite replaced Lindemann’s legacy financial software. With centralized order and inventory management, Lindemann gains real-time inventory visibility across all of its distribution centers for better forecasting, lower shipping costs and an improved order experience for customers.

With NetSuite, Lindemann has gained the following benefits:

• Omnichannel brand experiences
• One website for B2B and B2C
• Self-service account management
• Enriched online experience
• Single view of every customer
• Data-driven decisions
• Native cloud solution

To learn more about the Lindemann implementation and NetSuite's business solutions, visit the NetSuite News Room.

New Software Research Guides Available Finding that you cannot keep up with all the changes in the latest software? Want to know how the software's features and functions can assist you? Please contact snelson@bswllc.com for more information about these latest editions.

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Coming in August 2016:

Developed through a partnership with Industrial Distribution, Industrial Supply, Contractor Supply Magazine and Brown Smith Wallace Advisory Services, our 12 page Supplement Guides provide valuable, independently researched information. Each Guide details software company information, identifies vertical markets, highlights functions and technology features, new developments to the software package, shows graphs of the user range, basic entry price point, sales channel (how and where the software is sold), along with company contact information. The Supplement Guides provide everything you need to know when beginning your software selection and evaluation process.

Visit our website to learn more about the Brown Smith Wallace Advisory Services and to use our Software Features Comparison Wizard.

 

NetSuite Gives Lucky Brand A Foundation For B2B And B2C Growth

NetSuite Inc., a provider of cloud-based financials / ERP and omnichannel commerce software suites, recently announced that Lucky Brand, a designer and manufacturer of premium denim jeans and apparel, has implemented NetSuite OneWorld to increase agility, flexibility and scalability for both retail and wholesale business growth. The company sells direct to consumers via its ecommerce website and 259 retail locations, and distributes through large retail partners, including Macy’s, Dillard’s and Nordstrom.

Lucky Brand chose NetSuite for:
•A single platform with a broad range of functionality to provide the foundation needed to run complex and mission-critical business processes across multiple subsidiaries for both its retail and wholesale businesses.
•A cloud-based solution implemented in months vs. years, speeding time-to-value and creating significant IT savings.
•Accurate and real-time visibility across all business entities and subsidiaries, generated from a single data repository.
•The agility, scalability and flexibility needed to enter new markets, expand operations and grow revenue.

NetSuite OneWorld delivers transformative power to global companies of all sizes with any business model (B2B, B2C and B2Anything), giving them the agility and flexibility to adapt to the rapidly changing world of modern business. NetSuite delivers the following key features and benefits to Lucky Brand:
•Native cloud solution.
•Data-driven commerce marketing.
•Dramatically improved business efficiency.
•Real-time reporting and analytics.

To read more about the Luck Brand implementation and view additional case studies and white papers, visit the NetSuite Newsroom.

New Software Research Guides Available Finding that you cannot keep up with all the changes in the latest software? Want to know how the software's features and functions can assist you? Please contact snelson@bswllc.com for more information about these latest editions.

Read our 2016 Mid-Year Supplements. 

Developed through a partnership with Industrial Distribution, Industrial Supply, Contractor Supply Magazine and the Brown Smith Wallace Consulting Group, these 12 page Supplement Guides provide valuable, independently researched information. Each Guide details software company information, identifies vertical markets, highlights functions and technology features, new developments to the software package, shows graphs of the user range, basic entry price point, sales channel (how and where the software is sold), along with company contact information. The Supplement Guides provide everything you need to know when beginning your software selection and evaluation process.

Visit our website to learn more about the Brown Smith Wallace Consulting Group and to use our Software Features Comparison Wizard.

Cleaner's Supply Adopts NetSuite for B2B and B2C Expansion

NetSuite, a leading provider of cloud-based financials, ERP, and omnichannel software suites, recently announced that Cleaner's Supply, Inc., the largest distributor of dry cleaning supplies in North America has adopted NetSuite's SuiteCommerce to manage and streamline its core business processes and operations across multiple channels, including a call center of 46 sales representatives as well as B2B and B2C e-commerce sites.

Cleaner's Supply also plans to rely on NetSuite for sales force automation, customer support, customer service and marketing automation. This modernization effort will allow the company to gain a real-time, 360-degree customer view, deliver a seamless omnichannel customer experience globally, and improve sales effectiveness.

The Conklin, N.Y.-based company realized that its old commerce system couldn't support the company's growth. After evaluating several options during the software selection process, the company selected NetSuite SuiteCommerce for the following features and benefits:

•Mobile support: SuiteCommerce's built-in responsive web design capabilities automatically serve up content in the most appropriate layout for the customer's device. With its previous system, about half of customers clicking through on a Cleaner's Supply promotional email did so from a mobile device, but quickly bounced because the legacy site couldn't optimize the experience on smartphones and tablets.

•B2B-specific functionality: NetSuite SuiteCommerce supports B2B-specific functionality such as invoice billing, credit limits, ACH processing, bulk ordering, customer-specific and quantity-based pricing and purchase-to-pay to enable transactions among business buyers.

•An integrated platform to support B2B and B2C: Cleaner's Supply can meet growing B2B customer expectations for a rich, intuitive buying experience on par with leading B2C ecommerce sites—all from one, integrated commerce platform.

•New cross-sell and promotional opportunities: SuiteCommerce offers capabilities to target personalized offers to customers based on purchase history, interests and anticipated replenishment needs through both ecommerce and call center channels, and retarget shoppers abandoning shopping carts.

Today, more than 20,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as a leading provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organizations seeking to upgrade their antiquated client/server ERP systems. To learn more about SuiteCommerce and the Cleaner's Supply implementation, visit the NetSuite News Center.

The Brown Smith Wallace Distribution and Manufacturing Software Guides are currently available for download. Please contact snelson@bswllc.com for more information about the latest editions.

Distribution Software

Manufacturing Software

You can also request these guides, as well as all other materials, via our website: http://www.software4distributors.com/vendor/resources_index.aspx

 

NetSuite Delivers Power of Cloud Business Management Suites to the Enterprise

NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP software suites, today announced continued worldwide momentum for the adoption of its cloud business management solutions, with leading enterprise organizations such as Land O'Lakes, Girl Scouts of the USA, Procter and Gamble, and PT.

Land O'Lakes is implementing NetSuite OneWorld as a two-tier deployment for subsidiaries in multiple international locations while maintaining on-premise ERP systems at the corporate level, as NetSuite OneWorld is designed to deliver real-time global business management and financial consolidation to companies with multi-national and multi-subsidiary operations coupled with a rapid speed of implementation. Other companies, such as Girl Scouts of the USA, are embracing the NetSuite "Commerce as a Service" initiative and the SuiteCommerce platform, which combines a state-of-the-art Web storefront with a central system to manage all B2C and B2B transactions across many touchpoints, including websites, smart phones, tablets, social media and physical point of sale (POS).

Read more about the latest implementation success stories on the NetSuite website...

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