Pittman Supply, Inc. Sees Growth With Epicor Eclipse

Pittman Supply is a leading supplier of plumbing products to wholesalers, retailers, and contractors throughout the Dallas, Texas area. With two locations and an onsite showroom, the company offers everything from pipe, fittings, tubs, showers, sinks, and toilets to custom, in-house design services. Focused on a future that includes more branches and employees, the company’s owner and president, Scott Pittman, needed a solution that would support operations ranging from purchasing and accounting to warehousing, order processing, and shipping.

Because it was designed specifically to expand product lines and grow business in today’s global economy, the Epicor Eclipse enterprise resource planning (ERP) solution was an ideal fit for the company’s needs—with add-ons such as the Solar graphical user interface for ease-of-use, multi-tasking, and signature capturing.

Another Eclipse benefit is the ability to answer inquiries quickly and accurately. This includes instantly coordinating between both locations to identify the requested item and arrange for delivery or pick-up, while the customer still on the phone. The system’s signature capture feature has also added additional layers of efficiency by eliminating “questions about who signed for what product and when.” Nearly everyone at Pittman can now instantaneously access the date and time of the delivery as well as the signature itself. Positioned for ongoing growth Pittman believes the Epicor Eclipse system will help the company “triple business over the next 10 years.”

Read more on Epicor's News and Success Stories.

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