The mid-year is a great time to step back and assess how your professional
services organization is performing towards your annual goals while you
still have time to impact them. To help with this, NetSuite offers the “SPI 2012 Professional Services Maturity Benchmark Report”
filled with over 750 metrics used by many PS organizations as KPIs.
With many metrics reported for verticals, like IT services, software,
consulting and marketing firms, you’ll probably find data that will give
you a sense of how your organization’s performance compares to others.
This report also discusses steps that professional organizations can
take to move to higher levels of maturity and performance.
Read more and download the report here...
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